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Complaints Procedure

We hope you never have a reason to complain!

We hope our customers never have reason to complain. In the rare event they do, we go that extra mile to resolve any problems.

We endeavour to provide the best service and products for our customers. However, we recognise that there may be a rare occasion which our customer may not be completely satisfied.

Following completion, the customer should immediately inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event you are dissatisfied , please use one of the methods listed below to contact us. The sooner your complaint is registered the quicker we can rectify the problem.

Tel: 01253 885 958

Email us : info@blackpool-roofing.co.uk

Use our form

Complaint
WHICH TRUSTED TRADERS Blackpool Industrial Roofing

Contact Which? Trusted traders in the first instance on 0117 981 2929

Or write to us at:
8 Cocker Avenue,
Poulton-le-Fylde,
Lancashire, FY6 8JL

We aim to respond within 10 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event of that we cannot remedy your complaint to your satisfaction and you may wish to refer your complaint to them.

Quality Mark Protection Accredited Blackpool Industrial Roofing
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WHICH TRUSTED TRADERS Blackpool Industrial Roofing
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Confederation Of Roofing Contractors Blackpool Industrial Roofing
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CALL US
Phone: 01253 885 958
GET SOCIAL
LOCATION
Unit 8 Cocker Avenue,
Poulton Business Park,
Poulton-le-Fylde,
Lancashire, FY6 8JU
CALL US
Phone: 01253 885 958
GET SOCIAL
LOCATION
Unit 8 Cocker Avenue,
Poulton Business Park,
Poulton-le-Fylde,
Lancashire, FY6 8JLW